Nobody wants anyone to go out of business and create further unemployment during this worrying time. I am guessing this is why hoseasons wants to keep our money and make us rebook instead of offering refunds. Although I feel for every business at this time, this decision is absolutely absurd. It will be impossible for most large families to rebook and get everyone together again. I can not see how not giving their customers a full refund will not damage their reputation in a major way. Who in their management tier has made this ludicrous decision? After this scandal people will book with Haven and centre parcs who are doing the right thing and offering refunds. Hoseasons please, please reconsider as your reputation will be in shatters.