ILLEGALLY not refunding and now posting FAKE reviews!!!? Guys, it's time to do a chargeback (credit card) or payment dispute (debit card) with your bank because they're breaking the law AND posting FAKE positive reviews now - they are absolutely terrible and treating us customers with contempt. Hoseasons are not (cannot) provide the service their customers have paid for. Therefore, by law, they HAVE to offer a full refund to customers affected. BY NOT OFFERING (AND EVEN REFUSING!) TO GIVE REFUNDS, THEY ARE BREAKING THE LAW. They're also now posting FAKE positive reviews on this site to try and limit the damage to their reputation - this is also ILLEGAL and against TP's terms. They really have some nerve don't they!??? DEMAND a Full Refund from them by emailing them directly, posting on their Twitter, Facebook and Instagram. FAX THEM (if you can) - Get your letter/demand/complaint noticed faster: 01502 514298 Don't wait for a reply (you won't get one, or if you do it'll be the generic 'sorry no refunds' reply).All the evidence of their refusal to give refunds is all over social media and review sites. Take screenshots. REPORT the fraud (refusing to refund when not providing the service) to: ABTA - (not allowed to post link) CAB - - (not allowed to post link) OmBuds - (not allowed to post link) ActionFraud - (not allowed to post link) Trading Standards - (not allowed to post link) FCA - (not allowed to post link) FILE a report on Resolver.co.uk CHARGEBACK If paid by credit card, file a Chapter 75 claim with your bank against your original payment. Under Section 75 of the Consumer Credit Act, your lender is jointly liable for spending over £100 if you do not receive the goods and services promised. If paid by Debit Card, talk to your bank about an Indemnity Claim or Chargeback Request. TELL the following organisations/people: The One Show/Watchdog, Rip Off Britain, This Morning, Jeremy Vine, Martin Lewis, Simon Calder, Piers Morgan. INFORM the following media outlets: BBC News Sky News ITV News Also consider The Sun, The Express, Metro, Daily Mail, Mirror, The Times & others) PHONE IN and explain whats happening to live radio / tv shows such as: LBC Radio and Jeremy Vine on CH5. POST REVIEWS on the following websites: Google Reviews, TripAdvisor, Reviews.co.uk, Feefo.co.uk, Reevoo.co.uk DISLIKE (thumbs down) ALL their YouTube videos. REPORT their YouTube videos for FALSE ADVERTISING, after all, they're advertising these holiday and now NOT providing them and NOT refunding you! (Click on one of their videos, click the 3 dots above the subscribe button, click REPORT, then click Spam or Misleading, then choose Scams/Fraud and submit the report. Repeat for all their videos. COMMENT on their Youtube Videos - most have comments turned off, but a few have them enabled, so go for it and leave your honest review/opinion about them in the comments section. TELL THEIR PARTNERS/SERVICE PROVIDERS it might not help us, but may cause them some trouble: Safenames - their domain registrar (domain being used to take money and not provide service, refusing refunds) UK domain registrar (domain being used to take money and not provide service, refusing refunds) AmazonWS - their webhost (website being used to take money and not provide service, refusing refunds) Sectigo - their secure certificate (SSL) provider (domain being used to take money and not provide service, refusing refunds) LAST RESORT - Small Claims Court: They don't have a leg to stand on, they are in breach of contract, not even honouring their own terms. Consumer Rights Act, 2015.