40% of reviewers recommend Hoseasons! Having a laugh aren’t we? Not exactly "Best in class" performance is it? A little bit of basic free consultancy for your Management Team, lets face it, you really need some help in the “Quality Department”. If you ever survive this mess you have created for yourselves, you should consider putting in Customer Service Training classes , starting with your Directors, then if you have any resources left consider going for an accredited ISO9001: 2015 standard Certificate, if any of the registrars will take you on! This is what is known as being extremely economical with the truth! and that is putting it politely. Lets face it, 2.21 out of 5 is an absolutely darned appalling performance (and that is if you believe the score!!!!) ASA will look into this I am sure. Your shareholders should be asking the “Board” some serious questions.... It must have taken a real effort to get such a low score, most companies would achieve 3.5 out of 5 with absolutely no idea of basic Quality concepts! So what does that say about the Hoseasons ‘Empire?’ Best-in-class companies make complete, on-time deliveries (of goods and/or services) in 98 percent of cases, compared to 88 percent among average companies. They keep to their own internal schedules 95.4% of the time, vs. 88.4% for others. And they're 2.5 times more productive than their competitors. 17 May 2018 Now does that sound like the sort of company we have been battling with over the last 2 months ? I would say most definitely not!