They are in contempt of court for not paying the full sum they agreed to through the small claims court system. I have pointed this out to them and one of their ‘clerks’ is refusing to pay this. They honestly think the law does not apply to them. I have reported the failure of their customer services manager Ms Brown to do as she agreed to in the court judgement to refund me £1900 by 13th May, to the small claims court and await their response. The Trustpilot site is full of fake 5 star reviews, why would someone who is disappointed, has been ignored, lied to, and spoke to as if they are an idiot give them a five star review. I notice that five star reviews are few and far between on this site! The once mighty Hoseasons is now sinking to new low levels, is this due to the American Corporate office, because they obviously have no regard whatsoever for repeat customers such as myself who have used them for many years. A bunch of spineless directors steering a rudderless ship... Watch this space, I can’t wait to see how they try to get out of this one, but it won’t be with my help after the low down shabby treatment I have received from them!