I will never book with hoseasons again! I’ve sent recorded delivery letters no response! Emails no response! even took photos of how long me and my wife have been on phone and sent them through email no response! We have done everything we can to get our money back due to covid, we are now going to take them to court for our money back and time and stress we have had due to them not replaying to us! This is the worse company ever and I will never use them again! Ps anyone else going though the same make sure you have got you take photos of the time you have waited on the phone and keep all emails letters etc.... Update they have picked up the phone today Wednesday 10th June 2020 after waiting hour & half.