Small claims court is the best way to get their attention. For a small sum you can (mine cost £105) depending on the amount you are claiming take them to small claims. Do not accept their vouchers as if they go bust (and they probably will) your vouchers will be useless.
Make sure if you get a settlement from them you get it in writing , and make sure it is by registered mail (it cost them £6.70 to response to my request to put it in writing) I would also make a point of letting the CMA know the trouble you are having with them
4 years ago
Hoseasons has a
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