I would like to warn other customers, this company will still try and take your balance even if you cancel in good time. I booked to go away on 25th July. Due to the Covid and my health conditions I decided to cancel on the 9th April. I emailed them 4 times to clarify my situation however, I did not receive a reply, With that in mind I cancelled my debit card so they could not take any more money.I made it clear I was cancelling in the email. The 4th of July would have been the day I had to pay my balance,luckily I had only paid £75 before hand. I was shocked to receive an email to say my bank had stopped their collection of the payment. Even if you stop your debit card and email more than once to make it clear you are cancelling hoseasons will still try and take the money! Please be on your guard I will never book with this company again and I been a customer for years.