Booked a holiday through cottages.com not realising they were Hoseasons until the booking confirmation came through. I paid in full on the 10th July only to receive an email on the 17th July saying the holiday could not go ahead on that date. No explanation given. Four hours later, received an email saying my postcode had been identified as being in Leicester, which it isn’t, I live 75 miles from there. Then received another email telling me to ignore it as it had been sent by mistake. Since then, no contact. Can’t get through on the phone.. wait 2 hours and then they cut you off. No where on website to complain. Pretty sure they have resold the holiday for more money as other cottages I looked at have gone up by £1000 for the same week. Have seen on other review sites the same problems. What a disgusting company.