We rented a cottage last week,which was lovely.But was told we couldn’t enter the cottage till 5pm because of deep clean,well it was not clean there where dog hairs everywhere,big lumps of them under the sofas.We also had to leave at 9am,instead of 11am.so we have lost 4 hours of our holiday which we had paid for.Tried to phone them a week before to ask questions but no answer,phoned up to 5 times a day for a week,not happy will not book with Hoseasons again.the neighbours was not very welcoming,with a woman knocking on the door at 9pm waking up my grandson,telling us where we can and can’t park our cars.