Like many others, our holiday was COVID cancelled. Whilst these crooks say that they have been providing customers with refund instructions in a logical order, we haven’t heard a peep (despite our booking being for the very first week of the lockdown in late March).
Phone calls - not answered. Emails - ignored. Our money - in their bank. Outrageous, inexcusable and probably illegal. We will of course keep persisting, but the only thing I can be sure of is that I’ll never book with Hoseasons again. This could be their Gerald Ratner moment, remember him?
4 years ago
Hoseasons has a
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