AVOID Hoseasons (also Cottages.com and other companies owned by AWAZE). Like many other people who have left reviews here we were not told that our holiday cottage was no longer available - I only found out when I phoned for key arrangements two days prior to departure. We did manage to transfer to an inferior property, but only after hanging on the line for over an hour and making them do it there and then. No apology either. We had another holiday booked with them for later in the year, so this time I rang the owner early - unbelievably this has also been withdrawn months ago. In these difficult times we totally understand that circumstances change, what is unforgiveable is that no one has let us know and they have taken the full payment whilst knowing the situation. We could quite easily have travelled hundreds of miles to the cottage only to find we had nowhere to stay. They are contacting people on a need-to-know basis, which seems to be just before travel so you have little or no chance to rearrange your plans, which I think is heartless. Totally inept at best. Now waiting for a full refund. BOOK WITH SOMEONE ELSE!