Booked a much needed family holiday mid July for mid August, paid in full only to have it cancelled 2 days before by email. (Lucky I saw it.) Only explanation given was that they were double booked and our holiday would not be going ahead. No alternative offered just our money back within 3 - 5 days. (We did get the refund on the 5th day.) Kids devastated. Shocking service from a company that once had a good name. Not any more - you cannot trust them. Shocking and bordering on illegal surely?
4 years ago
Hoseasons has a
2.0
average rating
from
806
reviews
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