Booked 7 nights at Appley cottage, Exmoor Lodges, Somerset. Very pretty and cottage was immaculate, didn't realise on paying that they charge £50 each for animals as well as people! First evening we enjoyed the hot tub and then sat watching TV with the door open and someone waltzes in! They explained that it was to check the hot tub, which we were aware happens, what we weren't aware of was that they don't give any prior notice ie text message to say on way etc. Suppose you had a personal affliction (we don't have ) it would be polite for them to say that they were coming in 10 mins? When we complained we were spoken to with contempt and insulted with questions such as 'what have you got to hide'?. If i want a holiday with hosts i would book a B&B, this was self catering ie private and although i completely understand that the hot tubs have to be checked i really think that they could send a text to let their guests know that they were coming and if a guest isn't happy it might be nice if instead of talking down to them that they tried to explain in a pleasant manner. I've read other reviews that are mainly good but the odd few seem to be along similar lines as our own experience ie Diana and Gary are lovely hosts until anyone complains. Never again. Sticking to Brean Sands ☺