COVID UNSAFE!!!!!!!!!!!!!!! When we arrived our first impressions was what a lovely caravan, but on closer inspection we found that we had no plug or bowl for the kitchen sink, also there were greasy marks all over the microwave door (obviously not cleaned) and a broken toilet seat. As for the frying pan it looked as though it had mouse droppings inside, but even that was being used to catch a drip from a leak under the sink. (Photographs attached) Now correct me if I am wrong but I was under the impression that the accommodation was going to have a stricter cleaning regime because of the Covid Virus. If this is so, why were these serious health problems not picked up on. As soon as we came across these problems I contacted the main reception who said that “they would get them sorted”,but after waiting a day I went to the reception again and was told that housekeeping was told about the problems but they had gone home for the day (Saturday) expecting them to come and sort the problems on Sunday was a waste of time because nobody came. We complained again on Monday and Tuesday but every time we complained we were fobbed off and was made to feel that we were nit picking. So we had to use kitchen roll for a plug in the kitchen sink all week, and by Monday we had purchased our own disinfectant to give everywhere a thorough clean Also when enquiring about a remote control for the fire I was told “Oh no we don't supply them” Well my answer is put the controls where we can reach without having to get on the floor and put your hand blindly up inside the fire!!! I got the impression that they were working on a shoestring BUT I think that has compromised our safety I would appreciate your comments before I escalate this complaint. THIS COMPLAINT WAS SENT BACK IN SEPTEMBER AND I HAVE NOT RECEIVED ANY REPLY.