We booked a home for our visit to Ireland. We did the booking with Airbnb but Interhome manages the property. We were told we would get information on the address and check in instructions 28 days before our visit. We did not. A week before I started emailing no response, as we got closer our emails became more frantic and I started copying the corporate offices still no response. 25 emails later and the day of the check in with no response I reached out to Airbnb. Two hours before check in no response. We were finally able to find the name of the person who cleans the hose and we got checked in two hours late. Two hours later 4 hours after check in I get a response on Airbnb because Airbnb had reached out to them with directions on how to check in . Everyone e that had stayed with them had similar complaints about communication issues. We will never stay in a house managed by this group ever again. We travel extensively and have stayed in hundreds of homes though out Europe and the US and this is the worst company I have ever worked with. AVOIDED THEM AT ALL COST!!!!