Absolute worst experience ever. I bought a Canon Camera online on the Black Friday promo for 1,249.00 GBP. Was supposed to be delivered next day. It wasn't. I was flying out. A week later. Still nothing. I asked if I could pick it up in a store. They told me they had one in Oxford Street Branch, but I would have to pay for it again in store. And they would refund the other payment of 1,249.00 GBP. I had no choice. I did. So, I paid twice and only got 1 item. They never refunded my money 1 month later. They gave all excuses on the earth. Eventually, I raised a dispute with PayPal. Jessops never told PayPal they did not deliver it. Instead they gave them tracking details for an item that was never delivered. So, they tried to take my money twice for 1 item. Eventually, I got my refund after 6 weeks of the purchase online. WORST EVER COMPANY. THEY HAVE NO CLUE. I DO NOT RECOMMEND THEM. BUY ON AMAZON.