Had the opportunity to go to Birmingham last week and went into Jessops with the hope of purchasing a new lens and discussing some camera option. Total waste of my time. Five members of staff, all male, so busy talking to each other that despite being there for over 15 minutes looking at the options available to me, there was no attempt to make contact. One pair moved to allow me to get past but did not break from their discussion. Dread ful lack of customer service or contact, poor labelling and information on display and high prices. Won’t be bothering again.