One wonders why this company has gone into administration and is on the verge of closing stores. Service is woeful from the online team and service in stores are some of the worst I’ve ever experienced. Literally had to wait an hour to get served when wanting to buy a £3000 camera body. Product selection in stores is poor as well. As a professional photographer I would not recommend using Jessops. They do not know how to deliver world class customer service and that’s why the company is in the gutter. Will rather invest my hard earned money in a real camera store when I go back to South Africa. No camera store can beat the service you get from Orms in Cape Town. A world class store that prides themselves on service excellence.