What a horrible experience! Stay away from what was in the past a Great British company – Frank Jessop, the founder of the company, must be turning in his grave! I used the shops almost exclusively for my photography needs in the past, then I learned of its demise, and now, after its resurrection and after many years I gave it a shot once again 'online'. NEVER again! Made an order for a camera in the 'clearance line' with a confirmed delivery time of 1-2 days and that was it – since then just excuses why they could not delivery and in the end "sincere apologies for inconvenience caused' and "we have cancelled your order" ... just like that. Just days before travelling abroad I am, thanks to Jessops 'customer-non-care' left without a decent camera to take with me. Had I known that their service had gone from brilliant all those years ago to 'we don't give a four x' now I would have ordered elsewhere! Too late now! You have been warned, stay away from the company, they really don't care a bit!