Ordered a tripod to take away for a long weekend away as it was in stock with immediate dispatch. However 3 days after paying for the item I thought I would check to see if it had been dispatched as I had not received any notification. On speaking to the automated link this evening my order had not been processed even though the item had been paid for and the funds taken from my paypal account. If this is the way they treat their customers I am not surprised customers are leaving them in their droves. I too will be not purchasing anymore items from Jessops and I would recommend that no one else does too.....