We travelled on 5/10/21 a week holiday from Birmingham to Fuerteventura. We had a text 48 hrs before to say our flight was being rerouted and the 4hr flight would be a 6 hr flight, no more details, this was not what we booked, if we wanted a 6 hour flight would have booked somewhere else. I rang jet 2 after a 2hr wait the phone was finaly answered, no apology, all they said was every thing is covered by their t&c's, in other words afterthey have your money they couldn't care less. We also purchased their insurance Rock, £110 for 2 of us tried to ring them to ask a couple of questions after 1hr45 mins rang off. Looked at the reviews horrendous, not worth the paper its written on. The flight to Fuerteventura took off late, we came down in Lanzarote long wait while we let off the passengers, then wait while seats were tidied up etc, then passengers got on to go home then we took off again to Fuerteventura. Soit was 3 hrs in the airport 6 hr flight, we were asked not to get up for the toilet, only one person at a time no stretching legs. Worst flight, Worst customer service, Worst insurance. We didnt use our return flight came back with Ryan air excellent just £40 each return.