Flight from Ibiza to Glasgow cancelled. Transferred onto an alternative flight to Manchester. Chaos at Ibiza airport with not enough seats for everyone and people scrambling around trying to get home or get booked into hotels. Passengers with kids sleeping on the airport floor. Jet2 24hr helpline not answering the phone, even the jet2 ground crew at Manchester said they couldn’t get anyone at head office to answer them. The staff at Manchester hadn’t been told we were arriving there even though we were told there would be transfers arrange to take us back to Glasgow. Eventually a transfer arranged but still no luggage. 2 days later and jet2 still can’t locate our luggage and have told us wait and see or claim insurance. Why are we left to chase them up? Why has no one from jet2 been in contact to check we got home safely? A quick check on social media will let you see how bad they are.
2 years ago
Jet2holidays has a
1.9
average rating
from
115
reviews
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