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S rehman
I have booked holiday with jet 2 for Antalya for week in july2022 with the private transfer which we paid for £50 each side, which was good until the last day when the transfer has not turned up I was with my 3 kids,5 suitcases and my partner. That was a stressful moment. Top of that the grand park Lara management was nit helpful at all. Btw we took the taxis and paid £30 not liras and got to airport somehow and reached back Uk. When we complaint about that they accepted their mistake and they agree to refund but £27 which is pathetic, we paid £50 in advance the. Paid £30 plus the stress rather compensating us they basically charging us more. Very pathetic customer service never recommend to get the transfers from jet2 go for private company as I would say that is nit worth at all Tom pay them even I am not taking any further holidays with them at all. Top of that I have still been waiting for my email when I refuse to take £27 and they said they will come back to me within 2-3 days.
2 years ago
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Jet2holidays has a 1.9 average rating from 115 reviews

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