Arrived at hotel at midnight. Everything closed. Given a bag with sandwich piece of fruit and small water. Sandwich was disgusting. Twin room booked unavailable. Given double room and travelling with a male family member meant my first night was spent sitting on balcony . Receptionist couldn’t help until morning. Morning I returned to reception and told room would be available around 11 am . Mobile phone no given so they could let me know when I could move. Hang about all morning waiting . Later went back to room and found a small single bed had been put in room. Thin mattress and creaked every time you moved. Promise of twin room was false. Friends also had same problem. Therefore jet 2 accepting bookings for twin rooms when there we none available. Breach of contract Air conditioning had not been working previous week and none the whole week we stayed. It was extremely hot. Nowhere to cool down. Promised a fan for the room which again was a false promise. Fan never appeared even after repeated requests. The restaurant was so hot it affected your appetite and alcohol was minimal due to the heat. Therefore full use of all inclusive was impossible. Huge queue to speak to rep as many complaints. People we met in lift going home were so happy to go home. The holiday was a disaster reception and rep making false promises Applied for compensation as what was booked. Ie twin room and hotel with air condition was not what we got . They were in breach of contract. Mere £150 paid and after complaining again another £100 is due to be paid. For a holiday costing over £2300 for one week , unable to make full use of all inclusive..compensation offered unacceptable. Jet 2 I will never use again. Very unhelpful. Worst part is the fact they take bookings for rooms they don’t have and end up sleeping on a camp bed!!! Not what I would have expected for over £2000 I will be taking this much further