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Jamie Irwin
My experience with this Jet2 package holiday was a mixed bag that warrants a detailed review. Starting with the hotel, it's genuinely beautiful and exudes luxury. However, it seems the 'family-friendly' tag was somewhat an afterthought. The kids' splash park is not just far from the main hotel area but is also situated across a car park. No bars or snack facilities nearby, and the only toilet was inconveniently located inside the kids' club. When it comes to food, it was good but lacked variety. The snack bar, oddly enough, was operational between 12.30 & 6, which felt like a missed opportunity for evening munching. The all-inclusive package did include cocktails, but these were served exclusively in the reception bar, an area filled with stairs and glass balconies. This space isn't child-friendly and is a real oversight when you're travelling with little ones. On the brighter side, the private beach was our daily haven. The sea water was noticeably warmer than the resort pools, which were disappointingly cold. These pools lacked any ramp accessible areas, leaving our 20-month-old at risk of falling in—something that should be an essential feature in a 'family-friendly' hotel. Our room was quite comfortable, offering separate sleeping areas for kids and daily cleaning service. However, we had issues with the lights flickering on and off. We reported it but saw no resolution. The evening entertainment was a letdown. While the animation team brought a lot of energy and enthusiasm, they seemed to be working with zero budget. The venue, just cold cement steps with no bar or nearby toilets, was far from kid-friendly. Additionally, the resort had a predominantly German-speaking clientele, which isn't a downside but is good to know if your kids are looking to make friends. Lastly, I can't ignore the fact that the staff were inconsistent in their attitude—some were friendly, others not so much. Also, Jet2's advertising of the package needs to be more transparent. Many pictures featured adult-only areas, causing confusion for those booking a family package. This seems to have been somewhat amended since we made the booking as the main restaurant is now listed as adult only however this was not the case when booking. So, would I book again? It's a tough call. While the trip had its moments of enjoyment, it also had several limitations that couldn't be overlooked, particularly for the kids.
1 year ago
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Jet2holidays has a 1.9 average rating from 115 reviews

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