“JET2 Misleading advertising and utterly incompetent local reps and helpline” We feel cheated by the misleading advertising re: Ona Diana Park on the Jet2 website, greatly upset at the cleanliness standards- staff lift filthy, sink cracked, furniture cigarette damaged, shabby decor and view of rubbish recycling point, unhelpful reception staff, unappealing and unappetising menu. “We feel let down by local Jet2 staff who were unable to resolve complaints, let down by Jet2 helpline for same reason- no plan “b” to help customers. “ This holiday was advertised as appealing, clean, great location when in fact it was anything but and caused so much distress that we made our own arrangements for the next ten days. Then you disappointed again with another delayed departure. Date of travel: September 2023