We recently booked a family holiday to Alcúdia, Majorca with Jet2holidays and were left very disappointed. On arrival, we were first placed in a ground floor room that flooded, which was not a great start to the trip. On the way home, our return flight to Manchester was overbooked and we were moved at the airport onto a flight to Leeds instead, even though our car was parked at Manchester. We were given no advance notice of this change, and despite booking seats together because our daughter is autistic, we were split up on the replacement flight. Jet2 did provide a coach transfer back to Manchester, but the lack of communication and failure to respect our seating needs caused a lot of unnecessary stress for the whole family. We are still waiting for a proper response to our complaint and compensation claim. We’ve had good experiences with Jet2 in the past, but this holiday left us very disappointed.