I placed an order with Joules on the 1st of December. All my order was marked as 3 to 5 working days. Some of my order was from Friends of Joules. I have received all but two items promptly. The items I'm waiting on have been marked as despatched on my order history since the 2nd of the month. Payment was taken on the 3rd. I've not had a confirmation email and can't get in touch with Joules customer services as they're not accepting phonecalls. I have sent an email to them but as others have mentioned they seem to be going unanswered.
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