Went into Horsham store today with my husband to pick up clothes ordered for him. Clothes were there and my husband decided to try them on to ensure all was well. Unfortunately, we had ordered one size too big for two of the items. We were very disappointed but Penny, who worked in the Horsham store, was just incredibly helpful and friendly. Nothing was too much trouble, and she managed to sort everything out for us. We were really happy with the outcome, but most of all with the fab service we received. Thank you.
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