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Edmund Khoo
I ordered 2 jerseys on 4 Aug 2020 under Order #: 107-4892-9899. My package did not arrive 2 months after I placed my order. Kitbag did not reply to any of my multiple email inquiries until I submitted negative reviews about their service. No tracking number, details or updates were provided by the seller at any point after I placed my order. However, Kitbag granted me a full refund in due course. Their service recovery has salvaged a measure of their reputation.
4 years ago
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Kitbag has a 1.5 average rating from 132 reviews

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