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Anonymous
Horrendous, unfriendly, dismissive and confrontational store manager in Prague refused to accept a return on a defective garment. She was smug and rude, laughing into my face, basically! They do not accept returns the same week I have bought the garment. it was not worn and not damaged or dirty, and she refused to accept it and give me a refund! Everywhere else you can return your purchases if you change your mind or find the garment is defective. Not with Lacoste! Absolutely horrendous customer service I have ever seen! NEVER AGAIN!
2 years ago
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Lacoste has a 1.8 average rating from 47 reviews

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