I ordered Tv and paid in full never received it I ordered Tv and paid by debit card in full, was given a delivery date it never arrived, the tracking info was all over the place and really unclear. I chased them up they said it would be delivered 5 October it never came. Jade online chat then closed my complaint and the chat as they had followed process but I still had no TV and no cash??? The. Spoke to “a manger” Ricky Gilbert” who gave me no answers and excused jade closing the chat. So in short it’s been a month and no money and no TV and no idea when it will be delivered or when I’ll get a refund?