I would prefer no stars given for this group of store. It's such a pity as the goods always look nice but their customer services and delivery is appalling! I have had experiences from Ambrose Wilson. Marisota, Williams and others and they are all consistent in one thing. Not to be recommended.
Ambrose Wilson recently told me that my goods (ordered in early November 2020 and still not delivered 2 months later) were waiting to be sent but because my payment (made in full at the time of ordering) was 'stuck in my account'!! And the women at customer services got upset because I told her she was talking nonsense to me. Also, although I had previously chased this order at the end of December, I was told there was no notice on my account that I had spoken to someone. In addition, my original invoice sent in November failed to give any information about my account number or goods ordered. What a way to run a business
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