Ordered goods on 12/01/20. Arrived 14/01/20. Returned 6 of 8 the items on 24/01/20. However they issued a statement on 25/01/20 so just 11 days after I received the goods and charged me £11.61 interest. Usually pay in full but as the statement didn’t show my returns I paid £40 of the total £83. They said didn’t receive the returns until 30/01/20. Really! It took them 6 days well 5 allowing for package to arrive. But why are they sending out statements 11 days after sending out goods, yeah making money with interest. Been a customer for many years and didn’t realise how much interest they charge. Now closed my account - well done Marisota part of J D Williams
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