I sent numerous emails (12), made half a dozen phone calls, finally after 41 days I received an email to tell me there wouldn’t be any stock available until August and and that completely contradicts what I was told previously in mid June!! (Was told it had shipped by MR support) This keyboard (Korg minilogue) Was ordered on the 27th of May 2020 it wasn’t until today seventh of July 2020 that I was eventually told it’s not expected until August. Now if I had been told this in mid May that I’d be waiting until whenever in August We wouldn’t of ordered It and paid as I did,My partner had ordered this for me as a birthday present,.I won’t get on my birthday now because of this messing around when I spoke to a woman today (Katherine Molineux) there was barely an apology absolutely no urgency to rectify the situation Apart from offer refund,you have 10% bad feedback on on this website haven’t looked else where yet. Completely unprofessional I should’ve been told weeks and weeks ago that this wasn’t available it has caused considerable stress to my partner who has paid for it on PayPal as we were both worried that the goods have been lost as I was offered No shipping details and very limited information the whole time this was going on.a massive thumbs down from me definitely won’t be using you again and I will advise all my musician friends to go elsewhere and steer clear
Order number 2.20212064
4 years ago
Musicroom has a
1.9
average rating
from
32
reviews
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