Very little information given before ordering in regards to expected delivery times. Once my order was processed was advised deliver time of 15 working days. They advise that orders dispatched within 24hrs. Wrote them an email well within that time frame requesting my order be cancelled. They replied the next day to advise won’t be possible as would be dispatched soon. They just washed their hands of it completely, said nothing they can do it’ll be dispatched soon (but had not been dispatched yet!) and I can return it at my own expense using registered post and they will refund me. However they did say in their email that returns were not being processed correctly or quickly due to high influx of queries. Pretty annoyed to say the least, considering I’ve ordered the same product from another company and it will be with me within two days. This mess is going to take around a month to sort with these clowns, and leave me footing the return costs. Would not recommend, and if I could leave a minus state review I would.