I bought a coach bag from this site and within 2 weeks the coach tag had snapped off from the bag. For a £450 bag I would expect the accessories to be much stronger. I contacted the shop to tell them what had happened but they wouldn’t help. They took over 21 days to respond to me after I chased them. I asked if the tag could be resent but they refused to take responsibility and the customer service team were impolite and rude throughout messaging. Avoid at all costs
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