I placed two orders online. 1st on 1/3/20 & 2nd on 9/3/20. I have still (and it is 24th March today) yet to receive 5 items from the orders even though they took my money for the orders on the 1/3/20 & 9/3/20 respectively. The value of the items I am still waiting for is around £100.00.
I phoned the company early last week several times. I spoke with Mr Patel (the owner I believe) who kept giving me garbled replies to my questions as to when the products I have paid for will be delivered.
This week I have tried to call them now five times at different times of the day & no answer. I even sent an e-mail to them, still now reply.
PLEASE DON'T POST AN ORDER OVER THE WEB - PROBABLY GIVEN MY EXPERIENCE THEY WILL TAKE YOUR MONEY & NOT DELIVER YOUR ORDER.
Next week if I don't hear anything back from them I will take my complaint to Mastercard & try to secure a refund of my money that way.
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