AVOID at all costs for international shipping from USA!!! They charge you, but your parcel will not be delivered. It will go in circles within USA and then be returned back to you undelivered. Then their Customer services team, will refuse to assist in any way to help find a solution - they will simply tell you to take it up with the courier, when you paid them directly for a service. They don't understand export regulations and will give you inadequate forms to attach to your parcel, that will be rejected by customs. This company should be investigated for malpractice. A super frustrating and expensive lesson. Never again!