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LISA MISTRY
BEWARE, PEACOCKS ONLINE STORE PURCHASES. Bought some items and needed to return them. Ts & Cs state return postage is at the cost of the customer, HOWEVER full refunds can be done in store. Took them to a store to be told, SORRY, CAN'T REFUND YOU AS YOU'VE PAID BY PAYPAL! Called customer services, USELESS! Had to pay £10 postage to get my refund. Even when I threatened to post negative reviews on social media. They couldn't care less! BY CONTRAST, also bought items from MATALAN. They were HAPPY to refund in store, EVEN THOUGH I'D PAID BY PAYPAL. They just refunded straight back on to my paypal account. PEACOCKS, WHAT A CON!
6 years ago
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Peacocks has a 2.2 average rating from 169 reviews

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