I went into the Bridgend store ,was hot and “ struggling “with bags , but the 2 staff members seemed disinterested and were more concerned with tidying the clothes rails ...even though I was clearly needing assistance especially when trying to find shoes ...I couldn’t see any baskets and asked a male member of staff whose manner was unhelpful and disinterested..if they had any ..he said “ at the front “ but his manner was “ off hand and “ dismissive “I had to finally ask for his help in locating a garnent I wanted to buy but couldn’t find ..I spent over 40 pounds in this store but feel the staff need to be much more customer focused courteous and helpful .I felt as though I was an “ inconvenience “ not a customer even though I’ve spent a lot at peacocks ..please train your staff in being polite and professional with customers ....after all its “ us “ who pay their wages , very poor service indeed
6 years ago
Peacocks has a
2.2
average rating
from
169
reviews
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