Bradford store staff are disgraceful and have no customer service skills. One member of staff on duty putting clothes out whilst queue of customers waiting. Had to send my daughter to get her to serve customers even though she could clearly see the queue. When I wanted to return an Internet order I was told I would not get back what I paid for the items. I said surely they should be able to override the prices and put in what I paid and the manager came with an arrogant attitude and said it wasn't possible and that I should return online. I ordered from peacocks for the convenience of returning to store. It was Sunday and closing time and this manager became abrupt and told me to step aside so she could serve others rather then acknowledge what I was saying. She also refused to give me her name. The clothes are very ill-fitting and sizes are irregular and the employees are rude and so I will not be shopping at peacocks ever again. I have done a chargeback via my bank and thankfully have got my money back for the badly made garments I wished to return. I will be donating the clothes to charity as the quality and sizing is so bad I have no use for them.