I purchased a mans t shirt as a Christmas present on 30th November, i was advised by assistant that if not suitable to keep the receipt as the receipt covers purchases from 1st Nov to 6th January . When I got home I realised he size of the t.shirt was different to the hanger, it was on a larger sized hanger, I returned to the store 3 days later, the assistant was both rude and offensive, the receipt I had accidentally left at home, so immediately got the response, no receipt no exchange, despite me advising it was way I had picked it up from the rail, I was advised that the onus was on the customer to check the sizes themselves and how was she sure that I had actually paid for the top. I was furious at the insinuation that I had picked it up of the rail and walked to the counter asking for an exchange on something I had stolen, I asked if she had thought I had been shoplifting, she could call the police, I was advised to read the policy displayed on the window on a small sticker on the way out, with that the assistant who I now know to be the manager walked away. Today I visited another store with said t shirt and the receipt only to be advised that the time for exchange had ran out and should have been done within 14 days of purchase, I queried the information printed on the receipt re Christmas purchases and exchanges, I was dismissed rudely, with a "NEXT" ringing in my ears. I have bought items over the years and have never had any issues previously, I will never cross over the threshold regardless of whatever the bargain may appear to be. Your staff are rude and down right ignorant, in the light of supporting my local shops, this one I will happily walk past.