I purchased an electric stove from them on Tuesday evening online at 7.20pm. Recieved an email saying my new stove would be delivered this Friday 19 November. The day after recieved another email confirming my delivery date. Then I looked at plumb nations reviews and became really worried becouse of all the negative reviews. However I had no need to worry as my new stove arrived in excellent condition at 9.12am Friday 19th as promised. So don't worry if you have ordered anything from plumb nation I'm sure you will get it when they say. It was an excellent price too. So thank you plumb nation. Chris Clegg. West yorkshire.