Price match guarantee is a false claim I called expecting to get a price match for a boiler, then to use my first order £20 off to get the best price. The call agent said the guarantee is [also] based upon delivery times (so time, not price/cost to the customer) and checked the other site. He actually misquoted the delivery time on the other site and declined to match their price, so I went there instead! Poor customer service and a terrible claim to make if it is not true. I won't do business with companies that have no integrity, and for me integrity is either on or off.