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James Coxeter
A victim of online fraud and no watch! My whole dealings with Precision Time have been very unsatisfactory. I ordered an Omega Planet Ocean and was sent an email estimating 2-3 weeks shortly afterwards. Its now over 4 weeks and still no sign of the watch (apparently it hasn't been manufactured yet). Therefore God knows how many weeks/months it will take, i'm told it'll be next week however, I have my doubts. There has been no contact from Precision Time to update me with time frames or to just keep me in the loop, I have had to chase. I suspect your Local Council are more efficient than Precision Time! The best part of my experience so far has to be the fact that shortly after ordering the watch I received an email from the Managing Director stating that someone had hacked the checkout on their website and captured 40 customers card details with me being one of them. I therefore had to cancel my card which was a massive inconvenience and I was unsure as to whether to proceed with the order at that stage, I shouldn't have. In all fairness to the M.D he offered me 10% off the order and this retained my business. However I am now left with the feeling that they would rather I walked away than fulfil the 'phantom watch' order as the 10% is quite a cut on a £2800 watch. To summarise: 1. I had my card details stolen when using their site. 2. Theres been little or no communication to update me on the delays with my order. 3. Delivery Dates set by them aren't met. 4. I suspect I will cancel my order and buy from the high street. It may be more expensive but you can negotiate about 10-15% off and you will actually get a watch.
8 years ago
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PrecisionTime.co.uk has a 1.0 average rating from 2 reviews

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