The worst experience I've had so far. Don't book hotel via this website. I booked a hotel in Miami like one month in advance. One week before my trip, I got an email from Prestigia that they were not able to confirm my reservation and they can cancel it or change it to another hotel. However, the new hotel where they offered me was a cheap hotel far from beach with low review score. I had to totally cancel my reservation and since it is now close to my trip, and its high season, all the prices have been gone up. It is not a reliable website and I hope to get my money back at least.