DO NOT EVER BOOK A HOTEL ON THIS WEBSITE! They say that the booking is a 100% free of charge cancellation and then, if you cancel it, they will only offer credits on their website. It's not easy to use the credits, you have to call an agent by phone to book your trip, you cannot even do it by yourself directly on the website. Prestigia is pretty much the only website that offer free cancellation and don't refund you on your credit card. I had to contest the transaction with my bank for 2 hotel rooms and it worked after a few months but it was complicated. You should consider booking your trip with Agoda or SnapTravel, they will refund you on your credit card right away if you have to cancel your free cancellation booking.