WOULD NOT RECOMMEND. Look, the customer service is non-existent over the phone. The representative I DID get sent me a response over email after I reached out to them that way. The email representative sent me a email then tried calling me from an international number at 4:30am local time. What??? Reviews online about Prestigia are everywhere saying they don’t respond or answer phones when reservations or changes occur the day of their vacation. So what did I do? I booked with Prestigia via Kayak, and I decided to try it myself BEFORE I was on my trip. I called two numbers for the US (201-830-1902 and 844-265-4736). Imagine that, no one answered. After their 4:30 am callback and the poor English on the email, I decided that rather than risk it with Prestigia, I’d rather pay $300 more with Expedia who DOES provide support should something go wrong. Definitely a thumbs down from me, you guys. Would NOT recommend. Cheaper? Yes. But at what cost?
1 year ago
Prestigia has a
3.7
average rating
from
749
reviews
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