After paying for my room almost a year in advance, I wanted to add my partner to my booking, after he managed to get time off. The room was suitable for upto 3 people but when I contacted Prestigia 6 months ahead of my arrival to add his name, they refused to ammend my booking. How absolutely ridiculous and unprofessional. When I contacted the hotel directly, they told me it wasn't an issue. Never will I use this company again. Most other 3rd party booking agencies offer free cancellation. Things happen, changes can be inevitable and Prestigia need to offer the same and get with the times.